Sugar Portal

The Sugar Portal section includes topics covering working with and troubleshooting the external-facing portal.


When you purchase Sugar, your license contains a provision to not allow more than 50 contacts to concurrently use the support portal. This limit is intended for customers who host the portal in our cloud environment. If you opt to host the portal on your own web server (i.e. "on-site"), this restriction can be lifted via a database query. 

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