What are Role Addresses?
Role account addresses are part of Sugar Market’s, formerly known as Salesfusion’s, global suppression function. Role accounts are email addresses that go to more than one person and it is not an opt-in address. Since there are several people on the other end of a role address, it’s very hard to make sure that all of them gave permission to be included in your campaign. One person might have opted-in on behalf of the entire distribution list. There may be people on the list who don’t realize they’ve been signed up. If you have role addresses, you will want to get get a specific email addresses for all of your contacts and remove any role addresses from your list. Sugar Market will not send email to these addresses even if they are on your lists.
Below is the most current list of role addresses blocked by Sugar Market: